Uber Investigators Accused of Putting Company Over Customers

Uber has a Special Investigations Unit comprised of about 80 people tasked with looking into rides that go wrong for any number of reasons, one of which is driver misconduct.  A 26-page memo was released in May 2018 that examined the “inexperienced, overworked, and distraught team members of Uber’s Special Investigations Unit.” The contents of […]